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Events by Eden House – Terms and Conditions

Last updated: 27 January 2026

 

Welcome to Events by Eden House. By accessing our website, making an enquiry, or booking our services, you agree to the following Terms and Conditions.

These Terms operate in conjunction with your individual booking agreement or proposal.

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1. About Events by Eden House

Events by Eden House is a NSW-based event planning business providing services for personal, corporate, and community events, including (but not limited to) weddings, birthdays, corporate functions, and public or ticketed events.

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2. Services

  • Services may include event planning, styling, coordination, vendor sourcing, and event management.

  • The scope of services will be outlined in your written proposal or agreement.

  • Any additional services requested outside the agreed scope may incur additional fees.
     

3. Bookings & Payments

  • A booking is only confirmed once a signed agreement (where applicable) and the required deposit have been received.

  • Deposits secure your event date and planning resources.

  • Final payment must be made by the due date listed on your invoice.

  • Events by Eden House reserves the right to suspend or cancel services if payment is not received on time.
     

4. Client Responsibilities

Clients agree to:

  • Provide accurate, complete, and timely information required for planning the event.

  • Obtain any necessary permits, approvals, or licences unless otherwise agreed in writing.

  • Ensure guest conduct is appropriate and complies with venue rules and applicable laws.
     

5. Changes & Cancellations

  • Any changes to the event must be requested in writing.

  • Significant changes may result in additional fees or revised timelines.

  • Cancellation terms are outlined in our Refund Policy.
     

6. Third-Party Vendors

  • Events by Eden House may recommend or liaise with third-party vendors.

  • Unless expressly stated, contracts with vendors are between you and the vendor.

  • Events by Eden House is not responsible for the performance, actions, or omissions of third-party vendors.
     

7. Limitation of Liability

To the maximum extent permitted by law:

  • Events by Eden House is not liable for loss, damage, injury, delay, or failure to perform caused by circumstances beyond our reasonable control, including weather, venue issues, supplier failure, or acts of God.

  • Our liability is limited to the total fees paid for our services.
     

Nothing in these Terms excludes or limits your rights under the Australian Consumer Law (ACL).
 

8. Intellectual Property

All content on this website, including text, images, branding, and designs, remains the property of Events by Eden House and may not be used or reproduced without written permission.

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9. Photography, Video & Marketing Use

  • Events by Eden House may capture photographs and video recordings at events for documentation and marketing purposes.

  • By engaging our services or attending an event managed by Events by Eden House, you consent to the use of such images for promotional purposes, including digital and print marketing.

  • Events by Eden House will not knowingly use images that may be considered inappropriate, offensive, or misleading.

  • Requests to opt out of photography or marketing use must be made in writing prior to the event.

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10. Governing Law

These Terms and Conditions are governed by the laws of New South Wales, Australia, and the parties submit to the exclusive jurisdiction of the courts of NSW.

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